Wpx Delivery Lead

77

Tokyo, Japan
On-site – tokyo, japan
5 years facility management experience
Vendor performance management
Sop and sla compliance
JLL is seeking a Wpx Delivery Lead in Tokyo, Japan, to oversee workplace service delivery and enhance client and occupant experiences. The role demands strong leadership, attention to detail, and the ability to manage service partnerships while ensuring compliance with operational standards

Job Summary

  • This role is proactive and detail-focused to ensure workplace services are delivered to an agreed consistent standard for Occupant and Guest Experience.
  • The position oversees day-to-day service delivery by the Workplace team and vendor partners while ensuring strict compliance to SOPs and SLAs.
  • Candidates must demonstrate strong analytical skills and the ability to adapt in a fast-paced environment to meet changing client needs.

Matching Summary

Match Score: 85

JLL is seeking a Wpx Delivery Lead in Tokyo, Japan, to oversee workplace service delivery and enhance client and occupant experiences. The role demands strong leadership, attention to detail, and the ability to manage service partnerships while ensuring compliance with operational standards.

Skills & Requirements

Must-have

  • 5 years facility management experience
  • Vendor performance management
  • SOP and SLA compliance
  • Team leadership and training
  • Client stakeholder engagement

Nice-to-have

  • Bachelor's degree in facilities management
  • Hospitality-oriented communication style
  • Agile problem-solving mindset
  • Data analysis reporting skills
  • Experience with real estate technology

Key Requirements

  • Minimum 5 years in facility or hospitality industry
  • Fluent in English language
  • Strong verbal and written communication skills

Work Rights

Not specified

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