Tour Ambassador

One World Observatory

New York City, New York, USA
Base: $25.00ph; bonus/equity: not specified; benef...
Guest safety and engagement
Provide historical information
Conduct specialized talks and tours
The Tour Ambassador role is dynamic and interactive, centered on creating memorable guest experiences and ensuring visitors fully engage with the Observatory’s offerings

Job Summary

  • The Tour Ambassador role is dynamic and interactive, centered on creating memorable guest experiences and ensuring visitors fully engage with the Observatory’s offerings.
  • Essential duties include greeting guests, ensuring safety, providing facts and historical information, conducting tours, and delivering the highest level of customer service.
  • The company is committed to building an inclusive, innovative environment where differences drive solutions, guided by values of respect, integrity, and accountability.

Matching Summary

The Tour Ambassador role is dynamic and interactive, centered on creating memorable guest experiences and ensuring visitors fully engage with the Observatory’s offerings.

Salary

Base: $25.00/hour; Bonus/Equity: Not specified; Benefits: 401(k) plan

Skills & Requirements

Must-have

  • Guest safety and engagement
  • Provide historical information
  • Conduct specialized talks and tours
  • Resolve guest issues
  • Work non-traditional hours
  • Mastery of English language

Nice-to-have

  • Naturally personable and creative
  • Entrepreneurial spirit and outgoing
  • Interest in social media

Key Requirements

  • Minimum 3 years tour guide experience
  • NYC Tour Guide license preferred
  • Bachelor's Degree or equivalent training preferred

Work Rights

Not specified

Tailored Resume

Cover Letter