Guest Services Representative

Carilion Services Inc

Roanoke, US
Onsite
Meeting and greeting patients
Directing and assisting guests
Patient registration assistance
Responsible for proactively meeting, greeting, directing and assisting patients and guests, ensuring a seamless flow of operations into facility

Job Summary

  • Responsible for proactively meeting, greeting, directing and assisting patients and guests, ensuring a seamless flow of operations into facility.
  • Works closely with Patient Advocacy and Security reporting complaints, no-news issues, thefts, violence, locked or lost cars, dead batteries, etc.
  • Carilion offers a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life.

Matching Summary

Responsible for proactively meeting, greeting, directing and assisting patients and guests, ensuring a seamless flow of operations into facility.

Skills & Requirements

Must-have

  • meeting and greeting patients
  • directing and assisting guests
  • patient registration assistance
  • managing patient flow
  • de-escalating situations
  • facility tours

Nice-to-have

  • hospitable personality
  • calmness and tact
  • diplomacy and professionalism
  • neat in appearance

Key Requirements

  • High school diploma or GED
  • Two years related customer service experience
  • Basic typing skills required
  • Ability to use computer terminal
  • Proficient in office equipment
  • Ability to perform functions within 90 days

Work Rights

Not specified

Tailored Resume

Cover Letter