Branch Concierge - Strathfield

CBA New Digital Businesses Pty

Strathfield, Australia
Proven track record of exceptional customer service
Excellent communication skills
Ability to manage customer expectations
As the public face of CommBank, you will greet customers and guide them to the appropriate channel for their needs

Job Summary

  • As the public face of CommBank, you will greet customers and guide them to the appropriate channel for their needs.
  • You will build personal connections through meaningful conversations and educate customers on in-branch technology and digital banking options.
  • The role requires maintaining an effective and efficient branch environment while ensuring high customer satisfaction.

Matching Summary

As the public face of CommBank, you will greet customers and guide them to the appropriate channel for their needs.

Skills & Requirements

Must-have

  • Proven track record of exceptional customer service
  • Excellent communication skills
  • Ability to manage customer expectations

Nice-to-have

  • Genuine interest in financial wellbeing
  • Experience in financial services or hospitality
  • Approachable and professional demeanour

Key Requirements

  • Prior experience in Financial Services, Retail, or Hospitality
  • Availability for predetermined Part Time roster (11.5 hours/week)

Work Rights

Not specified

Tailored Resume

Cover Letter