Unified Communication Services (Messaging) – Expert (L3)
ADECCO PERSONNEL PTE LTD
Singapore, SG
8-12 years messaging environment management
3-5 years financial institute experience
Microsoft exchange server 2016/2019 expertise
The role requires an expert to manage RUN activities, ensure system health, and provide technical direction for Unified Communication Services in Singapore
Job Summary
The role requires an expert to manage RUN activities, ensure system health, and provide technical direction for Unified Communication Services in Singapore.
Candidates must have a minimum of 8-12 years of experience managing messaging environments, including at least 3-5 years within the financial sector.
Responsibilities include driving root cause analysis for high severity issues, managing client relationships, and leading automation initiatives to improve team efficiency.
Matching Summary
Match Score: 85
The role requires an expert to manage RUN activities, ensure system health, and provide technical direction for Unified Communication Services in Singapore.
Skills & Requirements
Must-have
8-12 years messaging environment management
3-5 years financial institute experience
Microsoft Exchange Server 2016/2019 expertise
Skype for Business and MS Teams knowledge
IronPort email gateway technology skills
Windows technology and mobile messaging
Nice-to-have
Strong technical troubleshooting abilities
Excellent communication and interpersonal skills
Customer service oriented mindset
Team player with collaboration focus
Innovation mindset and continuous improvement
Key Requirements
Bachelor's or Engineering degree required
Microsoft Certified IT Professional Enterprise Messaging Administrator certification
Minimum 8-12 years total experience in messaging
3-5 years specific experience in financial institutes