Cigna is seeking a Customer Service Associate Representative for a hybrid position based in Honolulu, HI. The role requires handling patient inquiries with empathy and attention to detail, providing support in understanding pharmacy benefits and managing prescription-related tasks
Job Summary
This role is dedicated to elevating patient care by responding to phone inquiries with empathy and detail.
Employees will assist patients with understanding pharmacy benefits, scheduling shipments, and addressing billing questions.
The position offers a comprehensive benefits package including medical, vision, dental, 401(k), and paid time off starting day one.
Matching Summary
Match Score: 85
Cigna is seeking a Customer Service Associate Representative for a hybrid position based in Honolulu, HI. The role requires handling patient inquiries with empathy and attention to detail, providing support in understanding pharmacy benefits and managing prescription-related tasks.
Salary
Base: $17.75 - $19.00 USD per hour; Bonus/Equity: Eligible for annual bonus plan; Benefits: Medical, vision, dental, 401(k), life insurance, tuition reimbursement, 18 days PTO
Skills & Requirements
Must-have
High School Diploma or GED required
Live on the island of Oahu
Cable broadband or fiber optic internet
Nice-to-have
Empathetic and genuine customer service skills
1 year call center experience preferred
Medical insurance or pharmacy experience preferred