Client Service Representative

CIBC

Nelson, BC, CA
Competitive salary; incentive pyy available; banki...
Client engagement and relationship management
Financial products knowledge and transaction services
Digital literacy for mobile banking applications
You will serve as the first line of support helping clients manage accounts and reach their financial goals in a fast-paced banking center

Job Summary

  • You will serve as the first line of support helping clients manage accounts and reach their financial goals in a fast-paced banking center.
  • The role requires leveraging technology to introduce clients to mobile banking applications while solving problems with accountability and empathy.
  • CIBC offers a competitive salary, incentive pay, banking benefits, a defined benefit pension plan, and a paid day off for personal growth.

Matching Summary

You will serve as the first line of support helping clients manage accounts and reach their financial goals in a fast-paced banking center.

Salary

Competitive salary; Incentive pay available; Banking benefits and pension plan included

Skills & Requirements

Must-have

  • Client engagement and relationship management
  • Financial products knowledge and transaction services
  • Digital literacy for mobile banking applications
  • Flexible availability for evenings and weekends
  • Willingness to work at multiple banking centers

Nice-to-have

  • Strong empathy and interpersonal communication skills
  • Goal-oriented mindset with curiosity for learning
  • Ability to connect clients with specialized team members
  • Commitment to diversity and inclusive values

Key Requirements

  • Legally eligible to work in Canada
  • Valid work or study permit if applicable
  • On-site full-time attendance required

Work Rights

Must be legally eligible to work in Canada

Tailored Resume

Cover Letter