Director Of Patient Experience

University of Arkansas for Medical Sciences

Little Rock, Arkansas, US
Commensurate with education + experience; not spec...
Not specified
Patient experience program
Patient and family centered care
Quality improvement initiatives
The University of Arkansas for Medical Sciences is seeking a Director of Patient Experience to lead initiatives aimed at improving patient care and fostering a culture of patient and family-centered care. The ideal candidate will possess a bachelor's degree in a relevant field, at least five years of healthcare experience, and strong leadership and communication skills

Job Summary

  • The Director for Patient Experience is responsible for leading an integrated, comprehensive and proactive PX program for the University of Arkansas for Medical Sciences, developing and implementing strategies to improve patient and family experiences.
  • The role involves utilizing institutional data to monitor and improve patient experience, managing campus initiatives, and collaborating with leaders to solve complex problems and ensure adherence to relevant laws and accreditation requirements.
  • UAMS offers benefits including Medical, Dental and Vision plans, Holiday, Vacation and Sick Leave, education discounts, and retirement matching for qualifying positions.

Matching Summary

Match Score: 85

The University of Arkansas for Medical Sciences is seeking a Director of Patient Experience to lead initiatives aimed at improving patient care and fostering a culture of patient and family-centered care. The ideal candidate will possess a bachelor's degree in a relevant field, at least five years of healthcare experience, and strong leadership and communication skills.

Salary

Commensurate with education and experience; Not specified; Yes

Skills & Requirements

Must-have

  • Patient Experience Program
  • Patient and Family Centered Care
  • Quality Improvement Initiatives
  • Data Monitoring and Improvement
  • Health Literacy Strategies

Nice-to-have

  • Cultural Humility
  • Community Partnerships
  • Active Listening Skills
  • Flexibility and Adaptability

Key Requirements

  • Bachelor's Degree required
  • 5 years of healthcare experience
  • Experience leading quality improvement programs
  • Project management skills

Work Rights

Proof of legal authority to work in the United States

Tailored Resume

Cover Letter