The role involves owning critical operational workflows within learning platforms to ensure CE activities are delivered accurately at scale
Job Summary
The role involves owning critical operational workflows within learning platforms to ensure CE activities are delivered accurately at scale.
Candidates will serve as the frontline expert for learner support, resolving issues related to credit claiming and account management.
The company offers a comprehensive benefits package including hybrid work schedules, health insurance, and a 401(k) with company match.
Matching Summary
The role involves owning critical operational workflows within learning platforms to ensure CE activities are delivered accurately at scale.
Salary
Base: $55,000 – $60,000; Bonus/Equity: Eligible for annual company bonus program or commission incentive; Benefits: Comprehensive package including health, vision, dental, 401(k), and hybrid schedule
Skills & Requirements
Must-have
Power user of learning management systems
Manage complex multi-step operational workflows
Troubleshoot course access and certificate issues
Nice-to-have
Strong attention to detail in fast-paced environment
Collaborative mindset with cross-functional experience
Interest in automation and AI-assisted tools
Key Requirements
Bachelor's degree or equivalent experience
2+ years supporting operational workflows in digital education
Proficiency with LMS platforms (power user or administrator)