Technical Success Manager - Dubai (hybrid)

Autodesk

Dubai, United Arab Emirates
Hybrid
Autodesk construction cloud (forma)
Technical customer engagements
Digital transformation in aec
Lead technical engagements with large AECO organizations in EMEA, partnering with Customer Success Managers to deliver standardized and custom offerings

Job Summary

  • Lead technical engagements with large AECO organizations in EMEA, partnering with Customer Success Managers to deliver standardized and custom offerings.
  • Deliver and document health checks, custom workflows, training sessions, dashboards, reports, and integrations to help customers achieve desired outcomes.
  • Influence the Product Roadmap by demonstrating business impact and prioritizing requirements through close collaboration with relevant parties.

Matching Summary

Lead technical engagements with large AECO organizations in EMEA, partnering with Customer Success Managers to deliver standardized and custom offerings.

Skills & Requirements

Must-have

  • Autodesk Construction Cloud (Forma)
  • Technical customer engagements
  • Digital transformation in AEC
  • Workflow mapping and development
  • Customer health checks and training

Nice-to-have

  • Curious nature and problem-solving
  • Industry trend awareness
  • Passion for industry advancement
  • Building trusted advisor relationships

Key Requirements

  • 5+ years AEC industry/tech experience
  • Experience leading change management projects
  • Platform data analytics and dashboarding
  • AEC industry SME

Work Rights

Not specified

Tailored Resume

Cover Letter