Fairmont Gold Manager

Hotel Chadstone Melbourne MGallery

Dallas, TX, United States
On-site
Fairmont gold management
Guest service and satisfaction
Staff performance monitoring
Responsible for the management of all aspects of Fairmont Gold, in accordance with hotel standards

Job Summary

  • Responsible for the management of all aspects of Fairmont Gold, in accordance with hotel standards.
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
  • Provide guest room tours and complete work orders for maintenance repairs.

Matching Summary

Responsible for the management of all aspects of Fairmont Gold, in accordance with hotel standards.

Skills & Requirements

Must-have

  • Fairmont Gold management
  • guest service and satisfaction
  • staff performance monitoring
  • guest relations management
  • operational readiness inspection

Nice-to-have

  • service and leadership philosophy
  • anticipate guest needs
  • foster cooperative working climate
  • promote productivity and morale

Key Requirements

  • College degree in Hospitality Management
  • Two years Concierge or Front Office leadership experience
  • Ability to suggestively sell
  • Previous guest relations training
  • Alcohol awareness certification (TABC)
  • Food Handling certification
  • Fluency in English

Work Rights

Not specified

Tailored Resume

Cover Letter