It Helpdesk Technician

Stulz

On-site
Windows os and active directory management
Microsoft office 365 and sharepoint support
Hardware installation and printer maintenance
Stulz is seeking an IT Helpdesk Technician to provide technical support for users, addressing various hardware and software issues. The position requires a strong background in IT, excellent communication skills, and the ability to manage multiple tasks effectively

Job Summary

  • The Help Desk Technician is responsible for identifying, researching, and resolving moderate complexity technical problems for end users.
  • Key duties include installing operating systems, configuring workspaces, managing Active Directory, and supporting VoIP and wireless networks.
  • Candidates must possess an Associate degree or equivalent experience along with a minimum of 3 years in an IT-related field.

Matching Summary

Match Score: 75

Stulz is seeking an IT Helpdesk Technician to provide technical support for users, addressing various hardware and software issues. The position requires a strong background in IT, excellent communication skills, and the ability to manage multiple tasks effectively.

Skills & Requirements

Must-have

  • Windows OS and Active Directory management
  • Microsoft Office 365 and SharePoint support
  • Hardware installation and printer maintenance
  • VPN account setup and wireless network support
  • Ticketing system queue management

Nice-to-have

  • Experience with Microsoft Azure virtualization
  • Knowledge of ThreatLocker security platform
  • Familiarity with Ubiquiti networking solutions
  • Ability to lift 30 to 50 lbs physically
  • Flexible schedule availability for on-call duties

Key Requirements

  • Associate degree in information technology or equivalent experience
  • Minimum of 3 years' experience in an IT related field
  • Ability to read and understand English instructions

Work Rights

Not specified

Tailored Resume

Cover Letter