Merck Sharp & Dohme Corp is seeking an Omnichannel Experience Sr. Specialist to oversee digital audience engagement strategies and enhance customer experience across various platforms. The ideal candidate will have a background in health sciences, proven experience in digital marketing, and a strong understanding of taxonomy and metadata
Job Summary
This role oversees and drives a cross-functional digital audience and engagement strategy to improve customer experience.
You will partner closely with Business Units, Medical Affairs, and scientific experts to translate strategy into impactful execution.
The position contributes to defining enterprise-level audience strategies and building taxonomy foundations for content discoverability.
Matching Summary
Match Score: 85
Merck Sharp & Dohme Corp is seeking an Omnichannel Experience Sr. Specialist to oversee digital audience engagement strategies and enhance customer experience across various platforms. The ideal candidate will have a background in health sciences, proven experience in digital marketing, and a strong understanding of taxonomy and metadata.
Skills & Requirements
Must-have
Fluent in English and Spanish
2+ years Pharma digital marketing experience
Hands-on Veeva Vault PromoMats experience
Taxonomy and metadata expertise
Scientific acumen in oncology or infectious diseases
Nice-to-have
Strong project management skills
Ability to work with ambiguity
Curiosity for innovation and technology trends
Experience training cross-functional teams
Strategic planning across business units
Key Requirements
University degree in Health Sciences or related field