Job Summary

• The Service Delivery Manager is the primary, accountable owner of day-to-day client Hosting operations within their subset of clients, serving as a trusted technology advisor and internal liaison.
• Responsibilities include managing client relationships, ensuring issue resolution, delivering program status updates, acting as a technological escalation point, and managing internal workstreams for client success.
• The role requires strong analytical, problem-solving, and communication skills, with a focus on client satisfaction and adherence to contractual obligations.

Matching Summary

Skills & Requirements

Key Requirements

• Bachelor's degree or equivalent experience
• 5-6 years relevant work experience
• Azure Fundamentals AZ900 certification
• Working knowledge of monitoring tools

Work Rights