Mail Order Pharmacy Technician Lead

Advocate Health

Base: $25.30 - $37.95 ph; bonus/equity: not specif...
Team leadership and coaching experience
Patient issue resolution and de-escalation
Knowledge of hipaa and pharmacy regulations
The role involves leading, coaching, and directing a team of up to 20 technicians to ensure high-quality service delivery and adherence to workflows

Job Summary

  • The role involves leading, coaching, and directing a team of up to 20 technicians to ensure high-quality service delivery and adherence to workflows.
  • Candidates must be able to troubleshoot patient-related medication issues, escalate concerns appropriately, and effectively de-escalate conflicts with empathy.
  • Advocate Health offers a comprehensive suite of benefits including medical, dental, vision, retirement plans, and educational assistance programs.

Matching Summary

The role involves leading, coaching, and directing a team of up to 20 technicians to ensure high-quality service delivery and adherence to workflows.

Salary

Base: $25.30 - $37.95 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Medical/Dental/Vision, Retirement Match, Educational Assistance

Skills & Requirements

Must-have

  • Team leadership and coaching experience
  • Patient issue resolution and de-escalation
  • Knowledge of HIPAA and pharmacy regulations
  • Proficiency with electronic pharmacy systems
  • Ability to handle controlled substances

Nice-to-have

  • Strong interpersonal and communication skills
  • Experience in training and orientation
  • Commitment to building positive workplace culture
  • Familiarity with age-specific care requirements

Key Requirements

  • High School Diploma or GED equivalent
  • State Board of Pharmacy Registration or Licensure
  • CPhT or ExCPT Certification
  • Typically 3 years of work experience in healthcare/pharmacy
  • Must be eligible for US employment

Work Rights

Not specified

Tailored Resume

Cover Letter