Customer Service Representative

Destination Pet

Hilliard, OH, United States
Base: $13.00–$15.00ph; bonus/equity: tips; benefit...
On-site
Handling phones and customers
Welcoming pet parents and vips
Managing check-ins and check-outs
Destination Pet is seeking a Customer Service Representative for their Hilliard, OH location. The ideal candidate will be passionate about both pets and people, delivering exceptional service in a fast-paced environment

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Your responsibilities will include welcoming pet parents and their furry VIPs, answering phones, managing check-ins and check-outs, and handling complaints with patience.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $13.00–$15.00/hour DOE + tips.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative for their Hilliard, OH location. The ideal candidate will be passionate about both pets and people, delivering exceptional service in a fast-paced environment.

Salary

Base: $13.00–$15.00/hour; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • handling phones and customers
  • welcoming pet parents and VIPs
  • managing check-ins and check-outs
  • responding to complaints professionally
  • keeping lobby clean and welcoming

Nice-to-have

  • fluent in human and hound
  • juggling phones and muddy paws
  • elevate the love and lives of pet families

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter