Delivers post-sale services at customer sites, including installation, maintenance and repair of organization and third-party products and services to ensure that all function properly
Job Summary
Delivers post-sale services at customer sites, including installation, maintenance and repair of organization and third-party products and services to ensure that all function properly.
Ensures customer satisfaction by advising customers on preventive maintenance and configurations that may favorably impact performance.
Works with a moderate level of guidance, performing a range of mainly straightforward assignments and resolving problems following prescribed guidelines.
Matching Summary
Delivers post-sale services at customer sites, including installation, maintenance and repair of organization and third-party products and services to ensure that all function properly.
Skills & Requirements
Must-have
customer site services
product installation and maintenance
preventive maintenance advising
configuration impact analysis
Nice-to-have
building organizational knowledge
improving process efficiency
customer relationship management
training new team members
Key Requirements
working knowledge and experience in own discipline