Guest Service Associate-housekeeping

Marriott

Kochi, Kerala, India
**
Verify room status
Prioritize room cleaning
Coordinate with departments
** Marriott is seeking a Guest Service Associate for its housekeeping department in Kochi, Kerala. The role involves managing room cleaning processes, coordinating with various departments, and ensuring high-quality guest service standards. **

Job Summary

  • Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
  • Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.

Matching Summary

Match Score: 75

** Marriott is seeking a Guest Service Associate for its housekeeping department in Kochi, Kerala. The role involves managing room cleaning processes, coordinating with various departments, and ensuring high-quality guest service standards. **

Skills & Requirements

Must-have

  • verify room status
  • prioritize room cleaning
  • coordinate with departments
  • resolve room issues
  • maintain guest confidentiality

Nice-to-have

  • positive working relationships
  • anticipate guest needs
  • professional appearance
  • team player

Key Requirements

  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • No supervisory experience

Work Rights

Not specified

Tailored Resume

Cover Letter