Not specified; not specified; benefits include 401...
Onsite (client location)
Strong communication skills
Customer service focus
Windows desktop support
Clarity Technology Group is seeking an IT Services Technician for a Tier I/Tier II support role focused on Windows Desktop and Microsoft Office 365 in Knoxville, TN. The ideal candidate should have strong communication skills, a passion for problem-solving, and a willingness to grow in a collaborative and supportive environment
Job Summary
This Tier I/Tier II position focuses primarily on supporting Windows Desktop and Microsoft Office 365 environments.
The role involves providing exceptional customer service through remote sessions, phone calls, and in-person visits at client locations.
Clarity Technology Group offers a flexible office environment with benefits including 401K matching, health reimbursement, and paid mileage.
Matching Summary
Match Score: 85
Clarity Technology Group is seeking an IT Services Technician for a Tier I/Tier II support role focused on Windows Desktop and Microsoft Office 365 in Knoxville, TN. The ideal candidate should have strong communication skills, a passion for problem-solving, and a willingness to grow in a collaborative and supportive environment.
Salary
Not specified; Not specified; Benefits include 401K match, Health Reimbursement Plan, Vision, Dental, Flexible PTO, Scheduling Flexibility, Paid Mileage
Skills & Requirements
Must-have
Strong communication skills
Customer service focus
Windows desktop support
Office 365 troubleshooting
Remote and on-site support
Nice-to-have
Fast-paced environment adaptability
Team collaboration mindset
Quick learning ability
Project deployment experience
Technology migration interest
Key Requirements
1-2 years technical support experience preferred
Associate's or Bachelor's degree in IT preferred
Valid driver's license required
Experience with Active Directory and Group Policy a plus