The Front Desk Agent position at Mt. Rainier National Park Lodging in Big Sur, CA, requires strong customer service skills and administrative capabilities for handling guest check-ins, reservations, and inquiries. The role emphasizes interpersonal communication, organization, and the ability to manage multiple tasks in a fast-paced environment
Job Summary
The Front Desk Agent must have the ability to perform all desk attendant functions including checking guests in and out, reservations, and answering and making phone calls.
Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States.
Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.
Matching Summary
Match Score: 75
The Front Desk Agent position at Mt. Rainier National Park Lodging in Big Sur, CA, requires strong customer service skills and administrative capabilities for handling guest check-ins, reservations, and inquiries. The role emphasizes interpersonal communication, organization, and the ability to manage multiple tasks in a fast-paced environment.
Salary
16.90 USD Hourly; Not specified; Not specified
Skills & Requirements
Must-have
customer service skills
phone and computer proficiency
cash handling
guest registration
problem solving
Nice-to-have
welcoming manner
interpersonal skills
ability to learn new skills
Key Requirements
Minimum of 16 years of age
High School Diploma preferred
Clerical skills
Computer proficiency
Ability to arrange and coordinate schedules for reservations