The Pre-Registration Specialist II is the go to resource for complicated registrations, working with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately and the secondary follows the primary
Job Summary
The Pre-Registration Specialist II is the go to resource for complicated registrations, working with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately and the secondary follows the primary.
UAMS offers amazing benefits and perks including Health: Medical, Dental and Vision plans, Holiday, Vacation and Sick Leave, and Education discount for staff and dependents.
This position requires assisting in denials of coordination of benefits issues, collecting patient intake documents, answering calls, collecting patient demographics, and verifying insurance information.
Matching Summary
The Pre-Registration Specialist II is the go to resource for complicated registrations, working with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately and the secondary follows the primary.
Skills & Requirements
Must-have
coordination of benefits issues
patient intake documents
inbound/outbound calls
insurance verification
professional and friendly manner
Nice-to-have
service recovery skills
positive working relationships
conflict resolution skills
patient and family centered care
Key Requirements
High School, GED or formal educational equivalent
2 years customer service
2 years healthcare experience
Proof of legal authority to work in the United States