Join a global healthcare biopharma company with a 130-year legacy to drive innovation in digital technology and data-backed approaches
Job Summary
Join a global healthcare biopharma company with a 130-year legacy to drive innovation in digital technology and data-backed approaches.
Provide critical tier 2 and tier 3 operational support for ServiceNow production applications while coordinating problem investigations and updates.
Partner with engineering teams to manage environment activities such as cloning, data migration, and release support across prod and non-prod environments.
Matching Summary
Join a global healthcare biopharma company with a 130-year legacy to drive innovation in digital technology and data-backed approaches.
Skills & Requirements
Must-have
ServiceNow Admin experience
Tier 2 and Tier 3 operational support
SDLC and technical documentation maintenance
Environment management for production instances
Testing of ServiceNow configurations
Nice-to-have
Agile development methodology understanding
Custom scoped applications knowledge
Strong organizational and time management skills
Collaboration with cross-functional teams
Passion for data-driven decision making
Key Requirements
Bachelor's degree in Computer Science or related field
3+ years of ServiceNow support experience
ServiceNow Certified System Admin (CSA) certification