Mission to support CHANEL's aftersales ambitions by representing the Fashion business within the ACET program to provide a new mobile and desktop tool for boutiques
Job Summary
Mission to support CHANEL's aftersales ambitions by representing the Fashion business within the ACET program to provide a new mobile and desktop tool for boutiques.
Responsibilities include defining business vision, accompanying market deployment through training and support, and co-constructing the solution roadmap with the IT program team.
The role offers independence within a creative House that values human connection, excellence, and individual growth opportunities.
Matching Summary
Mission to support CHANEL's aftersales ambitions by representing the Fashion business within the ACET program to provide a new mobile and desktop tool for boutiques.
Skills & Requirements
Must-have
Aftersales Client Experience Tool
Retail Operations Support
Core Model Approach
International Business Environment
Nice-to-have
Agile and resilient
Strong interpersonal skills
Enthusiastic and result-oriented
Key Requirements
Minimum 5 years of experience in international operational management or project management