Claims Process Analyst - Service Programs

AIG Europe Ltd

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Advanced proficiency in excel
Claims process analysis
Automation using excel macros
** AIG Europe Ltd is seeking a Claims Process Analyst to enhance their claims operations through process analysis, automation, and stakeholder collaboration. The role focuses on improving efficiency in claims handling and implementing best practices to support customer service excellence. **

Job Summary

  • At AIG, our claims teams are at the heart of delivering on our promise to customers—providing fair, efficient, and timely claims handling across a broad range of insurance products.
  • You will collaborate with claims teams and stakeholders to identify inefficiencies and design solutions that streamline manual processes including automation.
  • AIG offers a comprehensive benefits package focused on health, wellbeing, financial security, and professional development.

Matching Summary

Match Score: 75

** AIG Europe Ltd is seeking a Claims Process Analyst to enhance their claims operations through process analysis, automation, and stakeholder collaboration. The role focuses on improving efficiency in claims handling and implementing best practices to support customer service excellence. **

Skills & Requirements

Must-have

  • Advanced proficiency in Excel
  • Claims process analysis
  • Automation using Excel macros
  • Collaboration with claims team
  • Handling bordereaux and bulk claims
  • Data quality management

Nice-to-have

  • Familiarity with Power Automate
  • Strong problem-solving skills
  • Clear communication with stakeholders
  • Self-motivated and responsible
  • Support continuous improvement initiatives
  • In-person collaboration culture

Key Requirements

  • Experience as process, operations, or business analyst
  • Experience in insurance or claims preferred
  • Advanced Excel skills including VBA/macros
  • Ability to work with large datasets
  • Not specified work authorization

Work Rights

Not specified

Tailored Resume

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