Customer Banking Specialist - Narromine 25hr P/w

CommBank

Narromine, New South Wales, Australia
Part-time, onsite (25 hours/week, monday - friday 8.30am - 1.30pm)
Meaningful customer conversations
Assist with in-branch technology
Respond to transactional needs
CommBank is seeking a part-time Customer Banking Specialist for their Narromine branch, requiring 25 hours of work per week, primarily focusing on customer engagement and banking solutions. The role emphasizes building personal connections, understanding customer needs, and collaborating with branch colleagues to enhance the banking experience

Job Summary

  • Build a personal connection with customers through meaningful conversations.
  • Complete Financial Health Checks to assess customers’ financial needs and identify any changes.
  • Engage with customers by participating in community events and fundraising activities.

Matching Summary

Match Score: 85

CommBank is seeking a part-time Customer Banking Specialist for their Narromine branch, requiring 25 hours of work per week, primarily focusing on customer engagement and banking solutions. The role emphasizes building personal connections, understanding customer needs, and collaborating with branch colleagues to enhance the banking experience.

Skills & Requirements

Must-have

  • meaningful customer conversations
  • assist with in-branch technology
  • respond to transactional needs
  • Financial Health Checks
  • personal loan applications
  • adhere to bank procedures
  • capture customer feedback

Nice-to-have

  • passion for service excellence
  • comfortable working independently
  • seeing the big picture
  • holistic customer solutions
  • genuine passion for the customer

Key Requirements

  • ability to ask the right questions
  • act with integrity
  • place the customer at the centre
  • work in a busy retail environment

Work Rights

Not specified

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