Sr Technical Account Manager

Epic

Qc, Canada
Base: $106,600 - $160,000 cad; bonus/equity: not s...
Fully remote
Strong communication skills
Project management experience
Technical acumen
The Technical Account Management team provides personalized support for customers requiring higher engagement

Job Summary

  • The Technical Account Management team provides personalized support for customers requiring higher engagement.
  • TAMs act as primary points of contact and advocates for customers within the company.
  • The role involves building relationships with strategic accounts and managing escalations effectively.

Matching Summary

The Technical Account Management team provides personalized support for customers requiring higher engagement.

Salary

Base: $106,600 - $160,000 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Strong communication skills
  • Project management experience
  • Technical acumen

Nice-to-have

  • Collaborative team player
  • Ability to navigate high-stress situations
  • Fluent in French

Key Requirements

  • 7+ years in product support
  • 5+ years managing complex SaaS solutions
  • Fluent in French (Canadian preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter