Business Process Director

Salesforce

San Francisco, California, United States
Base: $164,000 - $261,500 annually; bonus/equity: ...
Salesforce platform expertise
Certinia ps cloud knowledge
System design and delivery
The Salesforce Systems & Tools team is seeking a Director to lead the design and delivery of scalable, supportable solutions that power Professional Services Operations, including staffing, analytics, and pre and post sales systems

Job Summary

  • The Salesforce Systems & Tools team is seeking a Director to lead the design and delivery of scalable, supportable solutions that power Professional Services Operations, including staffing, analytics, and pre and post sales systems.
  • This role combines deep Salesforce platform expertise, spanning configuration, customization, integrations, and emerging capabilities like AI, with a strong understanding of Certinia’s PS Cloud and scoping/estimator tools.
  • Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.

Matching Summary

The Salesforce Systems & Tools team is seeking a Director to lead the design and delivery of scalable, supportable solutions that power Professional Services Operations, including staffing, analytics, and pre and post sales systems.

Salary

Base: $164,000 - $261,500 annually; Bonus/Equity: company bonus, incentive for sales roles, equity as applicable; Benefits: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), employee stock purchasing program

Skills & Requirements

Must-have

  • Salesforce platform expertise
  • Certinia PS Cloud knowledge
  • system design and delivery
  • integration with third-party systems
  • Agile development environments

Nice-to-have

  • customer-facing consulting experience
  • Sales Operations background
  • Professional Services understanding
  • continuous improvement mindset

Key Requirements

  • 10+ years CRM solutions experience
  • 6+ years Salesforce platform specialization
  • Salesforce Certified
  • Bachelor's Degree

Work Rights

Not specified

Tailored Resume

Cover Letter