Applications Support Senior Manager Vice President

Citi

Tampa, Florida, United States
Base: $113,840.00 - $170,760.00; bonus/equity: dis...
Applications support team management
Incident and problem resolution
Technical oversight across systems
Citi is a leading global bank with a mission to deliver secure, reliable, and efficient technology services that support a first-class customer experience

Job Summary

  • Citi is a leading global bank with a mission to deliver secure, reliable, and efficient technology services that support a first-class customer experience.
  • The role involves managing multiple applications support teams, providing technical oversight, and ensuring incident resolution and customer satisfaction at a global enterprise level.
  • Citi offers competitive salaries, discretionary incentives, comprehensive benefits including medical and wellness programs, and promotes a diverse and inclusive work environment.

Matching Summary

Citi is a leading global bank with a mission to deliver secure, reliable, and efficient technology services that support a first-class customer experience.

Salary

Base: $113,840.00 - $170,760.00; Bonus/Equity: Discretionary and formulaic incentive and retention awards; Benefits: Medical, dental, vision, 401(k), life, accident, disability insurance, wellness programs, paid time off

Skills & Requirements

Must-have

  • Applications support team management
  • Incident and problem resolution
  • Technical oversight across systems
  • Resource and budget planning
  • Audit and compliance awareness
  • Communication and diplomacy skills

Nice-to-have

  • Automation and Unix knowledge
  • Ability to engage large audiences
  • Focus on people development
  • Calm under pressure
  • Strategic client consultation
  • Championing application stability

Key Requirements

  • 6+ years experience in apps support role preferred
  • Experience with people management
  • Bachelor’s degree required; Master’s preferred
  • Knowledge of Automation, Unix, Autosys, Scription, Oracle
  • Strong assertive communication skills

Work Rights

Not specified

Tailored Resume

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