Exceptional telephone manner professional friendly clear
Ability to learn and use scripts
The role involves making outbound and inbound calls to promote and sell vacation packages while converting certificate holders into bookings
Job Summary
The role involves making outbound and inbound calls to promote and sell vacation packages while converting certificate holders into bookings.
Employees are responsible for searching accommodation availability online, setting tour presentation details, and ensuring adherence to cancellation policies.
The company offers an inclusive environment focused on delivering excellence, having fun, and supporting one another as part of a global team.
Matching Summary
The role involves making outbound and inbound calls to promote and sell vacation packages while converting certificate holders into bookings.
Skills & Requirements
Must-have
Previous telesales experience preferred
Exceptional telephone manner professional friendly clear
Ability to learn and use scripts
Skilled in controlling a phone conversation
Ability to maintain and exceed production requirements
Nice-to-have
Positive can-do attitude with self-motivation
Likes to work in a fast-paced environment
Ability to set and meet individual and group goals
Display innovation through inspiring creating and improving processes
Show integrity in all aspects of the position
Key Requirements
Ability to focus attention for extended periods of time
Committed to always provide excellent customer service
Be detailed accurate and thorough
Good time management skills
Ability to effectively present information and respond to questions