Head Of Service Delivery

Leonardo

Rio de Janeiro, BR
Hybrid
Service delivery management
High availability environments
Operations management in brazil and colombia
The role involves senior management with direct reporting to C-Level in LATAM

Job Summary

  • The role involves senior management with direct reporting to C-Level in LATAM.
  • The objective is to ensure the best customer experience throughout their contractual journey.
  • Continuous improvement of processes is emphasized to increase productivity and reduce costs.

Matching Summary

The role involves senior management with direct reporting to C-Level in LATAM.

Skills & Requirements

Must-have

  • Service Delivery management
  • High availability environments
  • Operations management in Brazil and Colombia

Nice-to-have

  • Leadership of multidisciplinary teams
  • Strong interpersonal relationships
  • Conflict management skills

Key Requirements

  • Solid experience in service operations management
  • Experience in large-scale telecommunications infrastructure
  • Advanced English proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter