Base: $24.10 - $36.15; bonus/equity: not specified...
Collects critical data elements
Accurate patient identification
Communicates insurance benefits
Collects Critical Data Elements, registration information, completes related documents, and prioritizes workload
Job Summary
Collects Critical Data Elements, registration information, completes related documents, and prioritizes workload.
Provides excellent customer service through all interactions and resolves complaints promptly.
Serves as a resource to department management to ensure efficient operations and supervision of staff and is able to provide representation for management in departmental meetings.
Matching Summary
Collects Critical Data Elements, registration information, completes related documents, and prioritizes workload.
Salary
Base: $24.10 - $36.15; Bonus/Equity: Not specified; Benefits: Yes
Skills & Requirements
Must-have
Collects Critical Data Elements
Accurate patient identification
Communicates insurance benefits
Collects past, current and future payments
Provides excellent customer service
Works well independently and as part of a team
Accesses hospital systems and payer websites
Adheres to Medical Center's Values
Obtains authorizations and pre-certs
Communicates effectively with healthcare team members
Demonstrates working knowledge of Revenue Cycle
Assists with staff development and training
Utilizes critical thinking
Data entry, keyboarding (45 WPM)
Strong telephone etiquette
Organization and time management skills
Critical thinking and decision-making skills
Ability to perform analysis
Ability to multi-task
Basic mathematical skills
Attention to detail
Computer skills to include Microsoft products
Presents/maintains a professional image
Nice-to-have
Experience in a healthcare setting
Working knowledge of insurance payers and reimbursement
Medical terminology
Bilingual (Spanish) strongly preferred
Recommends innovative solutions
Key Requirements
Associate's degree with five years' direct experience required
Bachelor's degree preferred
Experience in a healthcare setting preferred
Working knowledge of applicable rules, regulations and guidelines governing insurance payers and reimbursement preferred