Base: $19.00ph based on experience; bonus/equity: ...
Not specified
3-5 years customer service experience
Veterinary industry background preferred
High school diploma or equivalent
Stone House Animal Hospital is seeking a Customer Service Lead to enhance the welcoming atmosphere of their facility in Tarzana, CA. The ideal candidate will have 3-5 years of customer service leadership experience, preferably within the veterinary industry, and will contribute to creating a positive environment for residents and visitors
Job Summary
This role serves as the first point of contact to create a warm and welcoming environment for residents, families, and visitors.
The position requires managing the reception schedule, answering calls, coordinating appointments, and ensuring community safety.
Employees receive competitive compensation, health insurance, 401(k) matching, and paid time off including floating holidays.
Matching Summary
Match Score: 75
Stone House Animal Hospital is seeking a Customer Service Lead to enhance the welcoming atmosphere of their facility in Tarzana, CA. The ideal candidate will have 3-5 years of customer service leadership experience, preferably within the veterinary industry, and will contribute to creating a positive environment for residents and visitors.
Salary
Base: $19.00/hr based on experience; Bonus/Equity: Not specified; Benefits: Health, dental, vision, life insurance, 401(k) match
Skills & Requirements
Must-have
3-5 years customer service experience
Veterinary industry background preferred
High school diploma or equivalent
Nice-to-have
Empathy for senior residents needs
Compassionate and patient attitude
Leadership of front staff team
Key Requirements
Minimum 3-5 years experience in customer service leadership
Experience within the veterinary industry is preferred