C3 Presents - Event Systems Associate Manager

Live Nation Entertainment

Not specified; estimated based on colorado locatio...
2+ years customer service or helpdesk experience
Familiarity with event management systems and crm
Proficiency in microsoft office suite
The role provides day-to-day support to end users of C3's proprietary enterprise applications, C3PO and Advancing Management Platform (AMP)

Job Summary

  • The role provides day-to-day support to end users of C3's proprietary enterprise applications, C3PO and Advancing Management Platform (AMP).
  • Candidates must have a foundational understanding of computer systems, networks, operating systems, and IT security best practices.
  • Benefits include free concert tickets, generous paid time off, a 401(k) program with company match, and comprehensive health coverage.

Matching Summary

The role provides day-to-day support to end users of C3's proprietary enterprise applications, C3PO and Advancing Management Platform (AMP).

Salary

Not specified; estimated based on Colorado location; subject to market and internal value

Skills & Requirements

Must-have

  • 2+ years customer service or helpdesk experience
  • Familiarity with event management systems and CRM
  • Proficiency in Microsoft Office Suite
  • Ability to create technical documentation
  • Experience with ZenDesk service platform

Nice-to-have

  • Passion for live music and festivals
  • Entrepreneurial spirit and proactive attitude
  • Strong critical thinking and problem-solving skills
  • Experience contributing to product roadmaps
  • Ability to lead training sessions

Key Requirements

  • 2+ years in customer service or helpdesk environment
  • Foundational understanding of IT security best practices
  • Excellent written and verbal communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter