As a Case Manager, you will work with a portfolio of physical and psychological claims, liaising with multiple stakeholders to manage the end-to-end claims process
Job Summary
As a Case Manager, you will work with a portfolio of physical and psychological claims, liaising with multiple stakeholders to manage the end-to-end claims process.
Your empathetic and supportive approach will help injured workers navigate their recovery journey with confidence.
EML provides career opportunities and great employee benefits, including a diverse and collaborative team culture like no other and flexibility to work from home to support work/life balance.
Matching Summary
As a Case Manager, you will work with a portfolio of physical and psychological claims, liaising with multiple stakeholders to manage the end-to-end claims process.
Skills & Requirements
Must-have
End-to-end claims process management
Liaising with multiple stakeholders
Managing physical and psychological claims
Customer-centric approach
Proactive claim management
Nice-to-have
Empathetic and supportive approach
Values-driven environment
Learning culture
Collaborative team culture
Key Requirements
Extensive customer service experience
Allied health background or case management experience highly advantageous