Customer Relationship Manager

ManualUSA

Paget, Australia
Market aligned remuneration with annual salary rev...
Field-based role with travel requirements of 1-2 weeks per month.
Managing key accounts with focus on retention
Developing and executing account strategies
Contract negotiations and renewals experience
ManualUSA is seeking a Customer Relationship Manager to oversee and drive sales in Paget, Australia, focusing on key industries while fostering strong customer relationships. The role emphasizes commercial acumen, account management, and strategic execution to enhance customer retention and growth

Job Summary

  • This field-based role focuses on strengthening customer retention and increasing share of wallet across diverse industrial sectors.
  • The company offers a comprehensive benefits package including a company vehicle, iPhone, laptop, and clear career progression pathways.
  • Candidates must be an Australian Citizen or hold an Australian Permanent Residency Visa to be eligible for this position.

Matching Summary

Match Score: 85

ManualUSA is seeking a Customer Relationship Manager to oversee and drive sales in Paget, Australia, focusing on key industries while fostering strong customer relationships. The role emphasizes commercial acumen, account management, and strategic execution to enhance customer retention and growth.

Salary

Market aligned remuneration with annual salary reviews; Bonus incentives available; Comprehensive benefits including retail discounts and parental leave top-up

Skills & Requirements

Must-have

  • Managing key accounts with focus on retention
  • Developing and executing account strategies
  • Contract negotiations and renewals experience
  • Upsell initiatives capability
  • Analyzing market trends and adapting strategies

Nice-to-have

  • Excellent communication skills to influence stakeholders
  • Willingness to travel 1-2 weeks per month
  • Formal business or sales qualifications
  • Experience in Agriculture/Irrigation industries
  • Experience in Mining and Oil & Gas sectors

Key Requirements

  • Australian Citizenship or Permanent Residency required
  • Experience managing key accounts
  • Strong negotiation and upsell capabilities

Work Rights

Must have Australian Citizenship or Permanent Residency

Tailored Resume

Cover Letter