Technology Service Analyst

Dnsdblookup

Pune, India
Change management and release management
Software development lifecycle (sdlc)
Service now change management tool
You will work as part of a cross-functional agile delivery team focusing on business value and clean code

Job Summary

  • You will work as part of a cross-functional agile delivery team focusing on business value and clean code.
  • The role offers a range of flexible benefits including gender neutral parental leaves and childcare assistance reimbursement.
  • The team promotes a culture of continuous learning, coaching, and support to help you excel in your career.

Matching Summary

You will work as part of a cross-functional agile delivery team focusing on business value and clean code.

Skills & Requirements

Must-have

  • Change Management and Release Management
  • Software Development Lifecycle (SDLC)
  • Service Now change management tool
  • ITIL 4 Certified
  • Operating systems UNIX and Windows
  • Database environments Oracle and MS-SQL
  • Automation and monitoring tools

Nice-to-have

  • Global Transaction Banking experience
  • Production and Operations Management
  • Support for complex application domains
  • Familiarity with GitHub and Jenkins
  • Knowledge of Cloud based technologies
  • Agile frameworks experience
  • Collaborative and innovative team environment

Key Requirements

  • Bachelor’s degree in Computer Science or IT-related discipline
  • ITIL Foundation certificate
  • 7+ years overall IT experience
  • 3+ years Change Management experience in global operations
  • 3+ years IT experience in large corporate environments
  • Minimum ITIL 4 certification

Work Rights

Not specified

Sponsorship: available

Tailored Resume

Cover Letter