Functional Lead

ServiceStream

Melbourne, VIC, Australia
Hybrid
Servicenow fsm expertise
Oracle fsm expertise
Custom field solutions
You'll roll up your sleeves as the FSM expert, leading innovation, solving real-world challenges, and setting high standards

Job Summary

  • You'll roll up your sleeves as the FSM expert, leading innovation, solving real-world challenges, and setting high standards.
  • This permanent, full-time position offers in-office collaboration at our Melbourne headquarters plus flexible hybrid work.
  • Service Stream is an equal opportunity ASX‑listed business that develops and operates Australia’s essential service networks across telecommunications, utilities, transport, defence and social infrastructure industries.

Matching Summary

You'll roll up your sleeves as the FSM expert, leading innovation, solving real-world challenges, and setting high standards.

Skills & Requirements

Must-have

  • ServiceNow FSM expertise
  • Oracle FSM expertise
  • custom field solutions
  • API integration
  • sFTP integration
  • error handling
  • functional ownership

Nice-to-have

  • influence without authority
  • customer service focus
  • Agile methodologies
  • continuous improvement
  • Defence industry experience
  • Telco industry experience
  • Transport industry experience
  • Utilities industry experience

Key Requirements

  • 10+ years FSM application support
  • 10+ years Functional Lead experience
  • 10+ years Product Management experience
  • Australian Citizen required
  • Degree in IT, engineering, or business
  • Advanced certifications preferred

Work Rights

Must be an Australian Citizen

Tailored Resume

Cover Letter