Junior Customer Success Manager

Sumsub

Remote
Remote
Manage clients on all levels
Grow relationships with key clients
Provide client training and webinars
Sumsub is a leading full-cycle verification platform that enables scalable compliance, serving over 4,000 clients worldwide

Job Summary

  • Sumsub is a leading full-cycle verification platform that enables scalable compliance, serving over 4,000 clients worldwide.
  • The Junior Customer Success Manager will manage clients on all levels, grow relationships with key stakeholders, and provide training and feedback.
  • The company offers a remote-first, trust-based culture with true flexibility, extra time off, and opportunities for growth and global impact.

Matching Summary

Sumsub is a leading full-cycle verification platform that enables scalable compliance, serving over 4,000 clients worldwide.

Skills & Requirements

Must-have

  • Manage clients on all levels
  • Grow relationships with Key Clients
  • Provide client training and webinars
  • Handle new feature releases
  • Provide client feedback internally
  • Collaborate with internal teams

Nice-to-have

  • Proactive approach
  • Trust-based culture
  • Remote-first work environment
  • Global community of innovators

Key Requirements

  • Prior experience in Customer Success or Account Management
  • Experience in crypto, fintech, or payments spheres
  • Basic understanding of KYC
  • Proficiency in Google Sheets / MS Excel
  • Strong analytical skills

Work Rights

Not specified

Tailored Resume

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