Customer Service Admin

JOHNSON CONTROLS

Sunbury, United Kingdom
Competitive salary; benefits: pension plan (up to ...
Onsite
Stock replenishment
Job payment amendments
Return stock tracking
Johnson Controls is seeking a Customer Service Admin to support their Subscriber Admin Team in Sunbury, UK. The role involves coordinating with installation and service dispatch teams, managing communication with customers and engineers, and performing various administrative tasks

Job Summary

  • The Subscriber Admin Team supports the branch Installation and Service Dispatch Teams to enable the carrying out of installation and dispatching work in relation to security services.
  • It is the main interface between the customer and the engineer on daily activities & risk situations and is the main control point for planning & scheduling of work.
  • Competitive Salary: Reflecting your skills and experience. Generous & Flexible Leave Entitlement: 25 days of annual leave Holiday Purchase Scheme: Buy up to 10 additional days, increasing your total annual entitlement to the equivalent of up to 35 days.

Matching Summary

Match Score: 85

Johnson Controls is seeking a Customer Service Admin to support their Subscriber Admin Team in Sunbury, UK. The role involves coordinating with installation and service dispatch teams, managing communication with customers and engineers, and performing various administrative tasks.

Salary

Competitive Salary; Benefits: pension plan (up to 7% employer contribution match), life assurance, employee assistance program, and referral scheme, Exclusive Discounts, high street brands, cycle-to-work scheme, and discounts on Johnson Controls security products.

Skills & Requirements

Must-have

  • Stock Replenishment
  • Job Payment Amendments
  • Return Stock Tracking
  • Customer Contact Letters
  • Communication with FLM and Engineers
  • Identify errors and rectifying

Nice-to-have

  • Time management
  • Attention to detail
  • Team focus
  • Problem Solving
  • Prioritising

Key Requirements

  • Basic IT skills
  • Industry experience

Work Rights

Not specified

Tailored Resume

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