Base: $105,518.40 to $131,913.60; maximum: $158,28...
Not specified
7-10+ years business systems analyst experience
Salesforce and servicenow implementation expertise
Requirements gathering and functional specifications
The Salvation Army Canada and Bermuda is seeking a Senior Business Systems Analyst to design, implement, and optimize enterprise platforms such as Salesforce and ServiceNow. The ideal candidate will possess extensive experience in business systems analysis and digital transformation, particularly in non-profit settings
Job Summary
The Senior Business Systems Analyst partners with business and technology teams to design, implement, and optimize enterprise platforms such as Salesforce, ServiceNow, and Digital Experience solutions.
This role translates business needs into clear functional requirements while supporting platform delivery, integration, and ensuring technology solutions drive measurable business outcomes.
The Salvation Army is a faith-based organization that serves over 2 million people annually across Canada and Bermuda, providing necessities like food, clothing, and shelter.
Matching Summary
Match Score: 85
The Salvation Army Canada and Bermuda is seeking a Senior Business Systems Analyst to design, implement, and optimize enterprise platforms such as Salesforce and ServiceNow. The ideal candidate will possess extensive experience in business systems analysis and digital transformation, particularly in non-profit settings.
Salary
Base: $105,518.40 to $131,913.60; Maximum: $158,288.00; Benefits: Not specified
Skills & Requirements
Must-have
7-10+ years Business Systems Analyst experience
Salesforce and ServiceNow implementation expertise
Requirements gathering and functional specifications
SaaS and cloud-based platform ecosystems
System integrations, APIs, and relational databases
Nice-to-have
Non-profit sector experience
Digital transformation initiative support
Vendor evaluation and RFP development skills
Strong stakeholder management and facilitation
Key Requirements
7–10+ years of experience as a Business Systems Analyst
Hands-on experience with Salesforce, ServiceNow, CRM, or DXP/DAM
Experience in SaaS and cloud-based platform ecosystems