Sr Technical Account Manager

Leila Amour

Montreal, Quebec, Canada
Base: $106,600 - $160,000 cad; bonus/equity: not s...
Fully remote
Customer relations expertise
Strong communication skills
Project management experience
The Technical Account Management team provides personalized support for high-engagement customers

Job Summary

  • The Technical Account Management team provides personalized support for high-engagement customers.
  • TAMs act as primary contacts and advocates for customers within Workday.
  • This role involves building relationships with strategic accounts and driving escalated issues to resolution.

Matching Summary

The Technical Account Management team provides personalized support for high-engagement customers.

Salary

Base: $106,600 - $160,000 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • customer relations expertise
  • strong communication skills
  • project management experience

Nice-to-have

  • collaborative team player
  • ability to manage high-stress situations
  • strong leadership abilities

Key Requirements

  • 7+ years in product support
  • 5+ years with complex SaaS solutions
  • Fluent in French

Work Rights

Not specified

Tailored Resume

Cover Letter