Patient Concierge - Orthopedics, Colmar

St. Luke's University Health Network

Colmar, PA, US
Not specified
High school graduate or equivalent required
One year practice-based experience preferred
Customer service experience preferred
St. Luke's University Health Network is seeking a Patient Concierge for its Orthopedics department in Colmar, PA. The role focuses on providing exceptional patient service and administrative support, requiring strong communication skills and a compassionate demeanor

Job Summary

  • The Patient Concierge serves as a passionate patient advocate dedicated to creating a unique and exceptional patient experience.
  • Responsibilities include performing clerical services such as check-in, eligibility verification, scheduling, and point-of-service payment collection.
  • The role requires physical stamina for extended periods of sitting, standing, walking, and occasionally lifting up to 325 pounds when assisting with wheelchairs.

Matching Summary

Match Score: 85

St. Luke's University Health Network is seeking a Patient Concierge for its Orthopedics department in Colmar, PA. The role focuses on providing exceptional patient service and administrative support, requiring strong communication skills and a compassionate demeanor.

Skills & Requirements

Must-have

  • High school graduate or equivalent required
  • One year practice-based experience preferred
  • Customer service experience preferred

Nice-to-have

  • Excellent communication and presentation skills
  • Compassionate and patient-centric mindset
  • Solution-oriented creative mindset

Key Requirements

  • High School diploma or equivalent
  • Minimum one year healthcare experience
  • Customer service background

Work Rights

Not specified

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