Senior Staff Technical Support Engineer

Stryker

Fort Wayne, Indiana, USA
Hybrid
Customer technical support experience
Hands-on experience with vmware
Wireless infrastructure troubleshooting
As a Senior Staff Technical Support Engineer, you will ensure Vocera solutions are effectively deployed

Job Summary

  • As a Senior Staff Technical Support Engineer, you will ensure Vocera solutions are effectively deployed.
  • You will troubleshoot customer environments and optimize the performance of Vocera.
  • The support team collaborates to provide a positive experience for customers.

Matching Summary

As a Senior Staff Technical Support Engineer, you will ensure Vocera solutions are effectively deployed.

Skills & Requirements

Must-have

  • Customer technical support experience
  • Hands-on experience with VMWare
  • Wireless infrastructure troubleshooting

Nice-to-have

  • Experience with Voice over wireless applications
  • Knowledge of LAN technology
  • Mentoring junior team members

Key Requirements

  • Bachelors in Computer Science or related field
  • Minimum 6 years of experience
  • Certifications in CWNA, CCNA, R&S

Work Rights

Not specified

Tailored Resume

Cover Letter