Implementation & Customer Success Specialist B2b Saas | Mining / Fifo Operations

Jobgether

Sweden, Sweden
On-site
B2b saas implementation experience
Workforce accommodation domain knowledge
Stakeholder management across logistics
Jobgether is seeking an Implementation & Customer Success Specialist for a B2B SaaS platform aimed at the mining and FIFO operations sectors in Sweden. The role combines client engagement, software implementation, and long-term relationship management within a dynamic environment

Job Summary

  • This role blends onboarding, consulting, relationship management, and operational problem-solving in a dynamic B2B SaaS environment.
  • You will work directly with stakeholders across logistics, finance, IT, and operations to configure systems and drive successful adoption.
  • The position offers strong ownership, cross-functional collaboration, and exposure to complex real-world workflows in mining, energy, and construction sectors.

Matching Summary

Match Score: 85

Jobgether is seeking an Implementation & Customer Success Specialist for a B2B SaaS platform aimed at the mining and FIFO operations sectors in Sweden. The role combines client engagement, software implementation, and long-term relationship management within a dynamic environment.

Skills & Requirements

Must-have

  • B2B SaaS implementation experience
  • Workforce accommodation domain knowledge
  • Stakeholder management across logistics
  • System configuration and user training
  • Remote-first work environment

Nice-to-have

  • Strategic thinking capabilities
  • Hands-on execution skills
  • International travel willingness
  • Cross-functional collaboration
  • Operational problem-solving aptitude

Key Requirements

  • Client-focused professional background
  • Experience leading software implementations
  • Long-term customer success initiative management

Work Rights

Not specified

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