Taxpayer Advocate And Experience Officer - Public Service Coordinator Ii

Department of Administrative and Financial Services

Augusta, Maine, USA
$71,843.20 - $101,587.20/annually; not specified; ...
Resolve taxpayer tax problems
Assist taxpayers navigate tax benefit programs
Identify and propose administrative changes
The Taxpayer Advocate and Experience Officer assists taxpayers in resolving tax problems with MRS, advances taxpayer services, and strengthens access to tax benefit programs for individuals

Job Summary

  • The Taxpayer Advocate and Experience Officer assists taxpayers in resolving tax problems with MRS, advances taxpayer services, and strengthens access to tax benefit programs for individuals.
  • Responsibilities include responding to taxpayers, providing outreach regarding tax benefit programs, identifying trends, and recommending changes to administrative practices or tax law.
  • The State of Maine offers a valuable total compensation package including work-life balance, health and dental insurance, retirement plan, and parental leave.

Matching Summary

The Taxpayer Advocate and Experience Officer assists taxpayers in resolving tax problems with MRS, advances taxpayer services, and strengthens access to tax benefit programs for individuals.

Salary

$71,843.20 - $101,587.20/Annually; Not specified; Not specified

Skills & Requirements

Must-have

  • Resolve taxpayer tax problems
  • Assist taxpayers navigate tax benefit programs
  • Identify and propose administrative changes
  • Respond to taxpayer inquiries
  • Provide outreach to stakeholders
  • Analyze legislative and administrative changes

Nice-to-have

  • Strong project management skills
  • Teamwork skills
  • Work independently
  • Deal professionally with diverse groups

Key Requirements

  • Bachelor's degree or equivalent experience
  • Two+ years in high-level tax policy
  • Strong tax administration experience
  • Legislative and legal field experience
  • Licensed attorneys encouraged to apply

Work Rights

Not specified

Tailored Resume

Cover Letter