On-site Sr Csr

GPC Tools & Equipment Sydney

Not specified; not specified; benefits include hea...
On-site
5+ years related experience
High school diploma or ged
Good driving record required
The On-site Sr. Customer Service Representative at GPC Tools & Equipment in Sydney is responsible for ensuring customer satisfaction by efficiently handling inquiries, processing orders, and maintaining relationships with clients. The role requires a proactive approach to sales and mentorship of junior staff while working primarily on-site with customers

Job Summary

  • This position acts as the inside half of the sales team, ensuring transactions are error-free while working more than 50% of the time at customer locations.
  • The role involves responding to inquiries, taking orders, sourcing products from various inventories, and influencing gross profit through price negotiation.
  • Motion Industries offers an excellent benefits package including healthcare coverage, 401(k), tuition reimbursement, and paid vacation.

Matching Summary

Match Score: 85

The On-site Sr. Customer Service Representative at GPC Tools & Equipment in Sydney is responsible for ensuring customer satisfaction by efficiently handling inquiries, processing orders, and maintaining relationships with clients. The role requires a proactive approach to sales and mentorship of junior staff while working primarily on-site with customers.

Salary

Not specified; Not specified; Benefits include healthcare, 401(k), tuition reimbursement, vacation, sick, and holiday pay

Skills & Requirements

Must-have

  • 5+ years related experience
  • High school diploma or GED
  • Good driving record required
  • Moderate computer skills
  • Multi-tasking and time management

Nice-to-have

  • Mentoring lower level employees
  • Subject matter expert on products
  • Negotiating sale and purchase prices
  • Troubleshooting via telephone
  • Proactive sales generation

Key Requirements

  • High school diploma or GED
  • Five (5) or more years of related experience
  • Good driving record required

Work Rights

Not specified

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