Technical Field Engineer

St Vincent’s Health Australia

Sydney, NSW, Australia
On-site
First and second-level technical support
Remote and face-to-face support
Pc hardware and associated devices
Be part of a busy and collaborative team providing first and second-level technical support for computer systems, software, and hardware issues, both remotely and face-to-face

Job Summary

  • Be part of a busy and collaborative team providing first and second-level technical support for computer systems, software, and hardware issues, both remotely and face-to-face.
  • Deliver high-quality client service, managing issues with integrity, compassion, and timely resolution.
  • Join us on our mission to provide care to all, including the most at-risk people in our community.

Matching Summary

Be part of a busy and collaborative team providing first and second-level technical support for computer systems, software, and hardware issues, both remotely and face-to-face.

Skills & Requirements

Must-have

  • First and second-level technical support
  • Remote and face-to-face support
  • PC hardware and associated devices
  • Networking skills
  • AV systems, nurse call, telephony support

Nice-to-have

  • High-quality client service
  • Integrity, compassion, and timely resolution
  • Commitment to mission

Key Requirements

  • Certificate IV in Information Technology Support (or equivalent experience)
  • Minimum 3+ years' experience in field engineering, desktop support or IT technical roles
  • Current Australian driver's license and reliable vehicle
  • Commitment to fulltime hours including after-hours on-call

Work Rights

Australian or New Zealand citizen or visa granting work rights

Tailored Resume

Cover Letter