Customer Service Representative - Patient Registration

R1 RCM Inc.

Nashville, TN, United States
Base: $15.00 - $21.10 ph; bonus/equity: not specif...
Answering phones
Typing quickly
Working across multiple screens
As our Customer Service Representative, you’ll work to help our patients check into the hospital

Job Summary

  • As our Customer Service Representative, you’ll work to help our patients check into the hospital.
  • To thrive in this job, you’ll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones.
  • Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world.

Matching Summary

As our Customer Service Representative, you’ll work to help our patients check into the hospital.

Salary

Base: $15.00 - $21.10 per hour; Bonus/Equity: Not specified; Benefits: competitive benefits package

Skills & Requirements

Must-have

  • answering phones
  • typing quickly
  • working across multiple screens
  • collecting information accurately
  • listening with compassion

Nice-to-have

  • confident multi-tasker
  • quick study with technology
  • ease patient anxiety
  • build rapport in real time
  • expect the unexpected

Key Requirements

  • High School Diploma or GED
  • Excellent customer service experience
  • up to date on all vaccinations
  • pass a drug test
  • pass a background check

Work Rights

Not specified

Tailored Resume

Cover Letter