Assistant.e Responsable De Nuit H/f - Pullman Paris Montparnasse 4*
Pullman Paris Montparnasse
Paris, France
Base: not specified; bonus/equity: not specified; ...
On-site
Supervision of night activities
Client satisfaction and quality service
Handling client complaints
The Assistant Night Manager will support the Night Manager in overseeing night operations across various hotel units, ensuring client satisfaction through smooth operations and quality service
Job Summary
The Assistant Night Manager will support the Night Manager in overseeing night operations across various hotel units, ensuring client satisfaction through smooth operations and quality service.
Key responsibilities include maintaining impeccable presentation, building strong client relationships, managing complaints, participating in revenue maximization, and ensuring adherence to service standards.
Benefits include a 13th month salary, food allowance, 80% health insurance coverage, 75% public transport pass, and Accor Advantage Card discounts.
Matching Summary
The Assistant Night Manager will support the Night Manager in overseeing night operations across various hotel units, ensuring client satisfaction through smooth operations and quality service.
Salary
Base: Not specified; Bonus/Equity: Not specified; Benefits: 13th month salary, food allowance, 80% health insurance, 75% Pass Navigo
Skills & Requirements
Must-have
supervision of night activities
client satisfaction and quality service
handling client complaints
night audit and accounting procedures
crisis management and incident response
Nice-to-have
embody Heartist and Pullman spirit
positive and proactive attitude
developer leadership style
collaborative team spirit
entrepreneurial problem-solving
Key Requirements
Minimum 2 years experience as Night Manager or Assistant Front Office Manager
Minimum 2 years managerial experience (10+ people)