Supervise servers to ensure excellent customer service
Handle guest concerns and questions politely
Direct guests to tables evenly across stations
Marina Bay Sands PTE. LTD. is seeking an F&B Captain to provide excellent customer service and oversee restaurant operations in Singapore. The ideal candidate will have supervisory experience in the hospitality industry and possess a diploma or degree in a related field
Job Summary
The role involves supervising servers to ensure excellent customer service is provided every time.
Candidates must be willing to work various shifts, including mornings, afternoons, and public holidays.
The position requires assuming a pleasing and helpful attitude while escorting guests to their seats.
Matching Summary
Match Score: 85
Marina Bay Sands PTE. LTD. is seeking an F&B Captain to provide excellent customer service and oversee restaurant operations in Singapore. The ideal candidate will have supervisory experience in the hospitality industry and possess a diploma or degree in a related field.
Skills & Requirements
Must-have
Supervise servers to ensure excellent customer service
Handle guest concerns and questions politely
Direct guests to tables evenly across stations
Nice-to-have
Pleasing and helpful attitude towards guests
Experience with telephone message handling
Willingness to work various shifts including holidays
Key Requirements
Minimum 1 year at supervisory level
Diploma/Degree in hospitality or related field preferred